Privacy Policy | Narlian Black Car Texas

Last Updated: October 29, 2026

At Narlian Black Car, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a transportation quote, make a reservation, or communicate with our team.

Narlian Black Car provides luxury black car transportation, private chauffeur services, airport transfers, corporate transportation, and long-distance car services across Texas.

By using our website or services, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We collect personal information necessary to respond to enquiries, arrange transportation, manage reservations, and improve our services.

Personal Information

When you complete a booking form, request a quote, or contact us, we may collect:

Full name
Email address
Phone number
Pickup and drop-off addresses
Travel dates and pickup times
Flight numbers and airport information
Passenger count and luggage details
Vehicle preferences
Special transportation instructions
Billing and payment-related information
Other information voluntarily provided during communication

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically through our website systems and analytics technologies, including:

IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring websites and traffic sources
General geographic information derived from technical data
Website interactions and performance information

This information helps us understand how visitors use our website and identify opportunities to improve functionality and customer experience.

2. How We Use Your Information

Narlian Black Car may use collected information for the following purposes:

Processing transportation enquiries and booking requests
Providing quotes and reservation confirmations
Coordinating airport pickups, drop-offs, and chauffeur services
Communicating updates about scheduled transportation
Managing customer service enquiries and special requests
Processing payments and maintaining transaction records
Improving website functionality and service quality
Measuring website traffic and advertising effectiveness
Preventing fraudulent activity and unauthorized access
Maintaining internal operational and business records
Complying with applicable legal and regulatory obligations

We use personal information for legitimate business purposes associated with providing and improving our transportation services.

3. Transportation Booking Information

When you request transportation through Narlian Black Car, we may collect information related to your journey, including pickup location, destination, travel date, passenger details, and flight information.

This information is used to coordinate transportation arrangements, communicate booking details, and assist chauffeurs in providing the requested service.

Relevant reservation information may be shared with assigned chauffeurs, dispatch personnel, and transportation partners when necessary to fulfill your booking.

We limit access to customer transportation details to those who reasonably require the information to perform their responsibilities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and measure the effectiveness of marketing campaigns.

Depending on the services enabled on our website, these technologies may include:

Essential cookies required for basic website operations
Analytics cookies used to understand traffic and website performance
Advertising cookies used to measure campaign performance and support relevant advertising
Preference cookies used to remember visitor settings

We may use services such as Google Analytics, Google Ads, or other analytics and advertising platforms to evaluate website activity and advertising performance.

You can manage or disable cookies through your browser settings. Where required by applicable law, we will provide additional choices for non-essential tracking technologies.

Disabling certain cookies may affect website functionality or your browsing experience.

5. Google Ads and Analytics

Narlian Black Car may use Google advertising and analytics services to understand website performance, evaluate advertising campaigns, and improve how prospective customers discover our transportation services.

These technologies may collect information about website visits, page interactions, and actions such as submitting enquiry forms or clicking contact buttons.

Google and its partners may process information according to their applicable privacy policies.

You can learn more about Google’s privacy practices at:

https://policies.google.com/privacy

You can also review advertising preferences through:

https://myadcenter.google.com/

6. How We Share Your Information

We do not disclose personal information to unrelated parties for their independent marketing purposes without an appropriate legal basis.

However, we may share relevant information with trusted service providers when necessary to operate our business, including:

Chauffeurs and Transportation Partners: To coordinate pickups, drop-offs, routes, and customer transportation arrangements.

Booking and Reservation Providers: To manage transportation enquiries, reservations, confirmations, and customer records.

Payment Processing Providers: To process payments, refunds, and transaction-related activities securely.

Website and Technology Providers: To maintain website hosting, customer communications, analytics, and operational systems.

Legal and Regulatory Authorities: When disclosure is necessary to comply with applicable laws, legal processes, or lawful requests.

Third-party providers are expected to handle personal information appropriately and in accordance with applicable legal requirements.

7. Payment Information

When you pay for transportation services, payment information may be processed through external payment service providers.

Payment providers are responsible for handling payment information according to their own privacy and security standards.

Narlian Black Car may maintain transaction details such as payment status, amount, date, invoice information, and booking references for accounting and customer service purposes.

We encourage customers to review the privacy policies of any third-party payment platforms used to complete transactions.

8. Data Security

We recognize the importance of protecting customer information and seek to implement reasonable administrative, technical, and organizational safeguards.

These measures are intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

While we take reasonable precautions to protect information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including managing reservations, providing customer support, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the nature of the information, the services provided, and applicable legal requirements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

10. Your Privacy Rights

Depending on your place of residence and applicable privacy laws, you may have certain rights concerning your personal information.

These may include the right to:

Request access to personal information we maintain about you
Request corrections to inaccurate personal information
Request deletion of eligible personal information
Obtain a copy of certain personal information
Opt out of certain targeted advertising or other covered data processing activities
Withdraw consent where processing relies on consent
Appeal a decision concerning a privacy rights request, where legally applicable

Certain requests may be subject to legal exceptions, verification requirements, and applicable retention obligations.

To submit a privacy-related request, please contact us at:

Email: bookings@narlianblackcar.com

Phone: +1 (254) 813-9203

Please include sufficient details for us to understand and process your request. We may request additional information to verify your identity before disclosing or modifying personal information.

Where applicable law provides a right to appeal our decision, you may submit an appeal using the same contact information with the subject line “Privacy Request Appeal.”

11. Texas Privacy Rights

Narlian Black Car operates in Texas and recognizes the importance of privacy rights established under applicable state laws.

The Texas Data Privacy and Security Act (TDPSA) provides eligible Texas consumers with rights relating to personal information, including access, correction, deletion, and opting out of certain data processing activities.

To the extent the TDPSA applies to our business and your information, we will process eligible requests in accordance with its requirements.

Texas residents may contact us using the privacy contact information provided in this policy.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, reservation platforms, payment processors, mapping services, or other external resources.

These third-party websites operate independently and may maintain their own privacy policies and information-handling practices.

Narlian Black Car is not responsible for the privacy practices of independent third-party websites.

We encourage visitors to review the applicable privacy policies before submitting personal information through external platforms.

13. Children’s Privacy

Our website and transportation booking services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or legal guardian authorization.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.

14. Marketing Communications

From time to time, Narlian Black Car may send customers promotional communications, service information, or business updates where permitted by applicable law.

If you receive optional marketing emails, you may request to stop receiving them by following the unsubscribe instructions provided or contacting our team.

Transactional communications related to confirmed reservations, payments, or service updates may continue when necessary to fulfill your booking or meet legal requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website technologies, service providers, or applicable legal requirements.

When changes are made, the revised policy will be published on this page with an updated effective date.

We encourage website visitors and customers to review this page periodically to stay informed about how we handle personal information.

16. Contact Narlian Black Car

If you have questions regarding this Privacy Policy, how your information is handled, or your privacy rights, please contact us.

Narlian Black Car

Location: Killeen, Texas, USA